27
Jul
2010
Data Roaming Charges Skyrocket for iPhone Users
It seems that Apple has placed in some functions on the iPhone that are leaving users with unexpectedly large bills due to data roaming charges.
A recent report indicates that iPhone users are the most susceptible to having large bills after leaving the country due to data roaming charges on the handset. According to the consumers, they have used the phone setting that would disable the data roaming function. Despite this, the Apple smart phone apparently was still able to use the function. As to what data was exactly gathered by the handset was, it is still unknown.
Smart phones are able to access the web automatically if the user permits it. Settings easily toggle web access for users and mostly, this is used for live status updates for social networking tools, incoming emails and application updates and other functions. However, due to the naturally high cost of data roaming charges, it is often advised that users turn off these features until they get back to the UK.
However, as stated above, local iPhone users who have spent time outside the country and have disabled the network function are still being charged high costs on their mobile phone bills.
The good thing for most people is that networks seem to be already aware of the problem and are willing to assist their subscribers. While bills will not automatically be recalculated for everyone, those who do step forward to discuss the issue would be happy to know that there are very few complications with having the excess amounts dropped or even refunded if the amount has already been paid (or in some cases, instead of a refund, a rebate).
It is interesting that there is no mobile network operator that seems interested in coming forward to discuss the issue openly with iPhone owning subscribers.
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Loading ...Tags: apple, Apple-iPhone, Apple-iPhone-4, data-roaming, smartphones
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